Acquisition Coaching

Most buyers walk away from cars the data says they'd win.

Bi-weekly sessions with a coach who has bought cars off the street and knows the number to chase this week. Not a support line. A coach.

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See the proof

The coaching is hands-down the best feature. Cameron is an incredible coach.

Santiago Montes, Putnam Family Dealerships

Santiago Montes

Putnam Family Dealerships · Google review

Hoblit CDJR moved a salesperson into the buyer seat. Coached from zero, he buys 20 cars a month.

The problem coaching solves

Buyers don't stall because they're lazy

They stall at eight cars a month and can't tell you why. The close rate quietly falls, and nobody can see where the deals died. The playbook covers the fundamentals; coaching makes them stick.

12%

The average car sells for about 12% under its listed price. That gap is where the deals your buyer never calls on go to die.

Left alone

Most buyers appraise off the listing price, decide their number is too far away, and never make the call.

Coached

The coach catches it in week two, and the calls start happening. Week three beats week two. That is the whole point.

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Straight from the coaching floor

The mistakes we fix most

Not software problems. Buying problems. The five that show up in almost every stalled pipeline.

1

Follow-up that quits too early

Most lost cars were not lost, they were left. Coached follow-up picks them back up.

2

Messages sellers don't answer

Rebuild the opener and the cadence until response rates move.

3

Buyers and managers talking past each other

Who appraises, who approves, how fast. One clean channel between the buyer and the desk.

4

Talk tracks with no urgency

Price conversations that make sellers act now, and flip buys into trade-ins.

5

A buyer nobody in the market trusts yet

Reviews from sellers, a real name in the market, trust that compounds.

How it works

A rhythm, not a hotline

Most vendors train your buyer and disappear. We go the other way: every two weeks, a working session on your buyer's real deals, with targets in the platform between sessions. It is one piece of the whole system.

The session

Film review

  • Pipeline and numbers, line by line

  • Teardown of specific deals: what the seller said, what your buyer said

  • Where the stall is hiding

Two weeks of reps

Targets in the platform

  • Contacts, offers, and appraisal speed to hit

  • The coach sees the same dashboard your managers do

  • No hiding from the number

The session

What moved

  • Did the number move, and why

  • New stall, new fix

  • Week over week, the job takes shape

The scorecard

Every session starts with the same page

Benchmarked against peer dealerships at your maturity. Reviewed with your buyer, line by line.

Numbers end the guessing

"Work harder" is not coaching. The scorecard shows where your buyer is ahead of peer dealerships, and where cars are being left behind.

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Effort and funnel, against peers at your maturity

The three changes most likely to move the number, ranked

Reviewed live with the coach, every session

Who's coaching

Coaches who have done the job

Every coach has bought cars off the street and lost the exact deals your buyer is about to lose. No buyer in the seat yet? We recruit them too.

Deal teardowns, not dashboards

Not "let's look at analytics." Let's look at this specific F-150 opportunity: what the seller said, what you said, and what you say next time.

Accountability your managers feel

Your side of the deal is a weekly meeting where someone looks at the buyer's numbers. The coach arms that meeting with what to look at.

New buyers ramp, good buyers scale

A zero-experience hire gets built from the ground up. A stalled veteran gets unstuck. The cadence is the same; the work is personal.

Meet the coaches

The people on the other end of the call

Not a support queue and not a chatbot. A coaching team that has helped dealers quadruple their average monthly purchases.

Aydia Thompson

Acquisition Coach
Three years at VETTX, and before that the acquisition lead at a Toyota store, buying 25 to 35 cars a month herself. She coaches the seller conversation: confidence, objections, and relationships that compound.

Cameron Christian

Acquisition Coach
16 years in the car business: lot attendant, then sales, finance, and the used car desk. Also the coach a client named in a five-star review: "Cameron is an incredible coach."

Amber

Acquisition Coach
Coaches new buyers through their first 90 days and keeps veteran buyers honest about the number.

The Proof

What coached stores say

The training and support have been great. Very responsive to questions and thorough explanations.

Chuck Yingst

Greens Toyota of Lexington · Google review

Chuck Yingst

The team behind the scenes has been incredibly helpful. It's a very intuitive platform.

Sheri Cortelloni

Bettenhausen Auto · Google review

Amber, who has been an excellent coach. Her guidance has made it much easier to learn the platform and get the most out of its features.

Daisha Resendiz

Galleria Chevrolet

If you were thinking it, someone else asked it

FAQ's

"My buyer has 20 years in the car business."

Buying off the street is a different job than buying at the lane. Different sellers, different conversations, different math. Plenty of experienced buyers stall at eight cars a month and can't say why. The coach's job is finding the why.

How often does my buyer meet with the coach?

Every two weeks, in a structured working session. It's a defined cadence with defined work between sessions, not an open calendar or a support line. Teams with more than three buyers meet as a team.

Who are the coaches?

People who have done this exact job: bought cars from private sellers, worked the follow-ups, lost deals and figured out why. They coach from experience, not from a script.

What's my side of the deal?

Three things. One person owns the seat. Appraisals turn around the same day the buyer tags them. And someone in your building looks at the buyer's numbers in a weekly accountability meeting. The coach makes that meeting easy to run.

Acquisition Coaching

Week three should be better than week two. That's the job.

See if you're a fit